In order to provide our services to you Abbey will collect and process your information. All personal information will be held in strictest confidence and used only for the purposes for which we collect it with certain caveats as described below.
It is very important to us that we provide you with the highest level of service. In order to help us do this, unless you tell us otherwise, we may use the information you supply us with for letting you know about:
Abbey takes all reasonable care to prevent any unauthorised access to your personal data. If you want to know exactly what personal information we hold about you, we will provide you with this information. If any information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. If you wish to make a request under the terms of the Data Protection Act (DPA), for the personal information we hold about you, please contact firstname.lastname@example.org or call 0800 068 64 74 or write to Marketing Department, Abbey, Unit 2 Clayton Court, Bowesfield Lane, Preston Farm, Stockton TS18 3QY with details of your request.
Abbey does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between Abbey and Abbey Installers.
If you would like Abbey to remove any personal information from our records, then please contact please contact email@example.com or call 0800 068 64 74 or write to Marketing Department, Abbey, Unit 2 Clayton Court, Bowesfield Lane, Preston Farm, Stockton TS18 3QY. Please provide us with your full name and address when contacting us and put ‘remove my record’ as the subject title and we will make all reasonable efforts to delete your information from our files if it is deemed appropriate.
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training. Please visit the following web sites for further information:
Abbey respects and values the privacy of every individual who contacts us. This policy has been developed to ensure that you feel confident about the privacy and security of your personal information. Abbey follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our enquiries database either because of work we have undertaken or are currently engaged in, or because we believe that you may be interested in receiving material from us about our business and services.